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Postal Address:
999 Lady Denman Drive, Canberra ACT 2611.
Our Location:
Scrivener Dam, Canberra, Australia.
(02) 62878400
(02) 62878401
Please contact us via the email address list below
Business Hours:
9.30am - 5.00pm every day - except Christmas Day.


We are located on Lady Denman Drive, next to Scrivener Dam, near Yarralumla - approximately 9km from the centre of Canberra - just off Parkesway / Tuggeranong Parkway.
Here is a map with directions on how to find us

Bus services run from the city weekends and ACT school holidays only. Please view the bus timetable via the link at the bottom of each page.

Lockers - small and large - are available for hire at a small fee. A wheelchair and motorised scooter is available for hire but prior bookings are recommended.

Please contact us with any queries you may have. Answers to most questions regarding our Interactive Tours and Encounters, Zoocation, Group Bookings etc, can be found via the applicable product page within this site or in Frequently Asked Questions

Tour Feedback Form     General Feedback Form


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Please note that bookings can only be made via our online booking system or over the phone or counter. To make an online booking, please visit the product page.

Gift Voucher purchases can be made online - see product pages for links,over the phone (allow 5-7 working days for postage) or over the counter.

Booking with a Gift Voucher: Gift Vouchers purchased from the Zoo can be booked online, over the phone or over the counter and the voucher number must be quoted.

Red Balloon Gift Vouchers
must be redeemed directly through their website.
All Vouchers must be presented on arrival or full payment will be required.

Bookings, reservations and purchases cannot be made via this mail form.

Please check that you have entered your email address correctly prior to submitting your enquiry - so that we can reply.