The National Zoo and Aquarium’s vision is to inspire and assist in the conservation of the natural world through exciting and innovative educational experiences.

Join our team to help us spread that message and live that value every day, as you assist us to set industry benchmarks in animal husbandry, safety and visitor experiences. We are proud of the dedication and care shown by our staff and invite like-minded people to apply for positions as they are advertised below. The National Zoo & Aquarium are committed to providing equal opportunities in employment and achieving and maintaining a workforce which is representative of the local community.

Being a part of our team entitles employees to many benefits, including:

• Generous F&B discounts at on-site venues
• Free entry for yourself to our Zoo
• A family membership for your immediate family to enjoy the zoo with you
• Priority access to our wildlife volunteer program
• Social club membership with ongoing events throughout the year
• Discounts on Retail, Animal Encounters and school holiday programs
• Discounts and last-minute booking opportunities for Jamala Wildlife Lodge
• Presale access and discounts to Events hosted onsite
• Ongoing opportunities for personal development through internal and external programs
• Option to join local gyms at a discounted rate
• Behind-the-scenes experiences
• Access to a network of Mental Health First aiders
• Free onsite parking

Position – Casual Visitor Experience Guide

Our Visitor Experience team act as ambassadors for the zoo and its conservation work.  The team prides itself on its innovative, informative, and interactive tours to inspire and assist in the conservation of the natural world.

 Visitor experience guides will be expected to:

• Convey a passion for animals and their conservation in a relatable and friendly manner.
• Work creatively both independently and as part of a team.
• Be energetic, adaptable and versatile; undertaking an active role outdoors in a range of weather conditions.
• Possess excellent communication skills, demonstrating a high level of enthusiasm engaging with audiences from young children to adults, in varying group sizes.
• Willing and able to engage in self-directed learning, utilising provided materials and credible external sources.
• Work confidently and closely with a range of animals (including reptiles and invertebrates) to facilitate positive guest experiences.
• Maintain subtle control of a tour group, handling issues relating to the zoo professionally.
• Utilise constructive feedback to inform ongoing development.

All applicants must:

• Be over 18 years of age
• Possess a current drivers licence
• Possess (or be able to obtain) a current Working with Vulnerable Peoples Card

 Desirable attributes:

• Public speaking/customer service experience
• Qualifications in zoology, biology and/or education
• Availability for a range of shift times through the day and into the evening
• Experience working with children

Multiple Casual Positions are available with an expected fortnightly engagement of 5-50hrs per fortnight. Hours are determined based on availability, skills and needs of the business.

Hourly rates start at $31.19 (incl. casual loading) and increase with experience and penalty rates.

Apply Here!